What’s your minimum order quantity or value?
- The minimum order value for wholesale orders is £150.00.
- Any orders over £250.00 qualify for free UK shipping.
- Minimum order quantity by product can be viewed in the product description.
How do I see your prices?
- In order to view our trade pricing, please apply for a trade account with us.
What payment types do you accept?
- Debit/Credit card
- Apple pay
- Bank transfer
What are your turnaround times?
- We aim to dispatch all orders within 7-10 working days of receipt.
- During busy periods dispatch times may exceed this estimate by 2-3 days, please contact us if you need more information.
Do you ship to my country?
- Yes, we ship worldwide.
Can I get a shipping quote?
- A shipping quote will be calculated automatically at the checkout (you can view this before completing your purchase).
Can I add to my order after it’s placed?
- Please contact us within 24 hours if you need to make any changes to your order
Do prices include VAT?
- The prices shown on the website exclude VAT.
- Where applicable, VAT is calculated in the basket before you checkout.
Can I resell your products on Amazon/Ebay/other marketplaces?
- Yes, we are happy for you to sell our products on marketplaces, however our official EAN’s and RRP's must be used.
Do you accept returns?
- We are unable to accept returns; our products are made to order.
- If there is a problem with your order please let us know within 48hrs of receipt.
Do you Dropship?
- Dropshipping is not a service that we have available.
Do you offer credit terms?
- We don’t offer credit accounts; all orders are on a pro-forma basis.
- Invoices need to be paid before production can begin.
Can I use content from your wholesale/retail websites?
- We are more than happy for you to use our imagery.
- Please refrain from using our product descriptions.